-Brand Story-

 

Brand Introduction

Star Marine, the most experienced cross-border e-commerce leader in China, was founded in 2016.

Its main projects cover sea marine boat products (dozens of products such as boat cover, engine motor cover, deck hardware accessories ect. Many products on Star Marine's Amazon store are bestsellers, serving boater, boat lovers, distributors and sellers of marine hardware accessories or other groups. Compared with the profit, the company concentrates more on social values.

The company sells products all over America and Europe, with independent product research and development capabilities and multiple factories. We have a large warehouse covering the United States, which can deliver 99% of products in the United States within two days and 80% of products within the next day. We also have a professional 24-hour customer service team. The capabilities and services have been highly recognized by customers.

Corporate Vision
To make ultimate products, to create a better life.
Core Values
Integrity, Altruism, Change, Focus
Core Selling Point
Quality Assurance Convenient logistics
All-over the world
After-salesGuarantee

 

After-sales Service

AZ Star Marine Accessories Inc assures you that our products are produced in strict accordance with the ISO9000 certification management system. Our company provides the following quality assurance for the products :

Our company guarantees that the products will be strictly inspected for various indicators before leaving the factory to ensure that the product qualification rate reaches 100%.
Our company guarantees that within one year after the product installation, commissioning and acceptance, if the product itself has quality problems, our company is responsible for free replacement or full refund.
One of the following situations is not a free warranty:

  1. Out of warranty period;
  2. No purchase record provided;
  3. Other failures or damages not caused by the product itself.

    If there is a problem during the use of the products, our company will provide after-sales service, and we guarantee that the company will specify or solve it within 24 hours.

     

     

    Founder's Story

    Mrs. Cai was born in 1986 into an ordinary working-class family. Her father served as a captain, while her mother worked as a crewman. From her early years, Mrs. Cai exhibited a strong inclination towards tinkering with various tools at home, often crafting boat toys and model ships.

    In 2005, Mrs. Cai began her university journey, pursuing a major in industrial studies. Throughout her time at university, she delved deeply into industrial knowledge, avidly self-teaching numerous related courses, thus laying a robust foundation for her future entrepreneurial endeavors.

    In 2016, Mrs. Cai embarked on a new chapter in e-commerce, establishing an Amazon store and registering the Star Marine brand in both the United States and Europe. Through her unwavering dedication and the collective efforts of her company's employees, the business experienced rapid growth.

    Specializing in boat accessories and prioritizing semi-custom covers, Star Marine is committed to enhancing the boating experience. Their mission is to deliver top-notch fit and quality at an accessible price point, offering customers significant savings compared to overpriced, difficult-to-install, and sometimes subpar fully custom covers.

    Remaining steadfastly focused on the boating sector, Star Marine continues to innovate through professional product research and development, introducing high-quality solutions to safeguard valuable boats and elevate the boating lifestyle. With Star Marine, Mrs. Cai aims to make a better life on the water achievable for all.